The Norwegian Police has selected SISQUAL WFM, supported by Devoteam, to deliver a new workforce management system designed to improve shift scheduling, capacity planning and operational resource management across Norway.
The contract follows a major public procurement process and will see SISQUAL provide its workforce management technology, with Devoteam acting as the local implementation partner and contributing project management expertise.
The system will give the Norwegian Police greater visibility over workforce availability and competencies, while supporting real-time operational management and more data-driven workforce planning.
Implementation is due to begin in autumn 2026 following the signing of the contract on 22 June.
Frederico Magalhães, founder and CEO of SISQUAL WFM, said the procurement had been one of the most comprehensive undertaken by the company.
“We are pleased with the trust placed in us. It has been one of the most thorough procurement processes we have experienced, reflecting both the complexity of the challenge and the excellence of the institution behind it,” he said.
“The agreement represents a validation of our technology and our experience in empowering mission-critical organisations to deliver with reliability and high quality. We are very proud to serve the Norwegian Police.”
Supporting complex workforce operations
The project will introduce workforce management capabilities across an organisation operating around the clock and subject to complex requirements around staffing, skills, security and employment regulations.
SISQUAL’s platform is designed to help organisations determine which employees and competencies are available at particular times and locations, providing managers with information to support scheduling and resource allocation.
For the Norwegian Police, the solution is expected to support more effective shift scheduling and capacity planning while providing an overview of available workforce competencies.
Real-time operational management will also form part of the implementation, alongside greater use of workforce data to inform planning and management decisions.
The project represents a significant technology implementation in a mission-critical public service environment, where workforce availability and appropriate skills deployment can directly influence operational capability.
Devoteam to support implementation
Devoteam will provide local expertise and project management support during deployment, with a particular focus on implementation and collaboration between the Norwegian Police and SISQUAL.
Jonas Höfde, CEO of Devoteam Norway, said: “Devoteam is proud to support SISQUAL WFM in delivering on the Police’s quality requirements.
“We see this as an exciting opportunity to contribute our expertise and create an effective collaboration that is well-anchored with both the client and the technology provider. Our goal is to mitigate deployment risks and ensure a smooth and effective implementation that helps the police manage their resources smarter.”
The implementation will require coordination between the technology provider, local delivery partner and the Norwegian Police as the organisation introduces the system into its existing operational environment.
SISQUAL specialises in workforce management for medium and large organisations, including those operating complex 24-hour shift patterns and working under stringent labour and security requirements.
Founded in 1992, the company says its technology currently supports more than 1.5 million employees and over 100,000 team leaders internationally.
The Norwegian Police contract adds another large public-sector deployment to its portfolio and will place workforce planning, skills visibility and operational resource management at the centre of the implementation programme.
